Viewing Fraud Alerts

To view a fraud alert, follow this procedure.

To view a fraud alert

1. Navigate to the Fraud Management screen, then the Fraud Alert List view.

   Some fields in the list are described in the following table.

   Field	Comments
   Fraud Event	Displays the condition that indicates suspected fraud. The value in this field depends on the value in the Fraud Type field.
   Alert #	Displays an alert number that is automatically generated.
   Threshold Overflow	Displays the quantity by which the account’s threshold level is exceeded.
   Owner	Displays the primary person assigned to this account for fraud management purposes. This person is responsible for customer follow-up to determine whether fraud occurred.

2. Drill down on the alert number of the fraud alert.