About Siebel Technologies That Configure Siebel CRM Behavior

This topic describes solutions other than Siebel Tools that you can use to configure Siebel CRM. It includes the following information:

• Siebel Personalization

• Task UI

• Siebel Workflow

• Siebel SmartScript

• Siebel Assignment Manager

• State Model

• Siebel Pricer

To configure these solutions, you use the administration views in the Siebel client rather than Siebel Tools.