What’s New in Configuring Siebel Business Applications, Siebel CRM 21.5 Update

The following information lists the changes in this revision of the documentation to support this release of the software.

Topic Description

Adding a Custom Control to the Customer Dashboard

Modified topic. Updated the code examples.

Multiple topics

Modified topics. As of Siebel CRM 21.2 Update, the applicationcontainer directory has been replaced by two directories, as follows:

  • applicationcontainer_external (for Siebel Application Interface)
  • applicationcontainer_internal (for all other Siebel Enterprise components)

In the Siebel Application Interface installation, web artifacts for application configurations, which were formerly located in applicationcontainer\webapps\siebel, now map to applicationcontainer_external\siebelwebroot. This directory contains subdirectories such as files, fonts, htmltemplates, images, migration, scripts, and smc.

For more information, see Siebel Installation Guide.

Multiple topics

Modified topics. Updated obsolete references to Siebel Web Format (SWF) files. Such files were previously migrated into the Siebel database and are now referred to as web templates containing SWF content or as format templates.