Method That Integrates Google Maps

This topic describes the method that Siebel Open UI uses to integrate with Google Maps. The commands are described in the following sections.

The Integration with Maps and Location service allows the user to view CRM data on a map and get driving directions and other information. If the user taps the postal code of the contact or account address, then Siebel Open UI displays a Google map that includes the address and step-by-step information that describes how to navigate from the current location to the location that the postal code identifies.

This service can get a list of accounts, contacts, or opportunity addresses from the record set that the list applet contains, and then display these addresses in a map. The list view displays distance information from the current location. The map view includes pins on the map that indicate the current location and location of all objects that fall within a radius from the geographic location where the user is currently situated. If the user clicks a pin, then Siebel Open UI does something depending on the following type of information that the pin represents:

• Opportunity or account. Navigates the user to details of the record.

• Contact. Allows the user to make a telephone call, send an email, or view contact details.

Siebel Open UI uses the google-ui-map plug-in. It includes the following methods in the JQMMapCtrl class:

• GetInlineRoute

• ShowMapLocations

• Integration with Maps and Location