Prerequisites to Viewing Presentation Information for a Call

You must complete the following tasks in Siebel CRM to populate the Presentations Details view in the Siebel Mobile application for Siebel Consumer Goods with presentation items, and to subsequently view the presentation information for a call:

• Create appropriate literature records in Siebel CRM.

  The literature records must be of type Message, where Release Date is less than and Expiration Date is greater than today’s date. For more information, see the topics about Creating Literature Records in Siebel Life Sciences Guide.

• Associate literature with Account Promotions in Siebel CRM.

  For more information, see the topic about Attaching Literature to Promotions in Siebel Consumer Goods Handheld Guide. For more information about working with literature in Siebel Business Applications, see Siebel Applications Administration Guide.

• Configure the server location path where you want to store file contents (presentation items, ZIP files, and so on).

  You do this by setting the following system preferences in Siebel CRM (in the Administration - Application screen, then the System Preferences view):

  System Preference Name	System Preference Value
  Decompressed Files Path	filesystem\assets
  Server Uncompression Location	AI_INSTALL\applicationcontainer_external\siebelwebroot