Viewing Service Request Information for an Asset

Complete the following procedure to view the service request information for an asset.

To view the service request information for an asset

  1. Tap Side Menu and then tap Assets to display the following:

    • The Assets list in the main pane.

    • The Calendar showing the activity planning information in the side pane.

  2. In the Assets list, tap the link in the Asset # field to drill down on the selected record.

    All details for the selected asset appear in the main pane.

  3. Tap the down arrow next to Service Requests to expand and show the service requests associated with the asset.

    Tap the link in the SR # field to drill down on the selected record.