Deploying DISA to Siebel Desktop Computers
To deploy DISA to agents' desktop computers
Generate a response file:
Run the following command in a command-line window:
Desktop_Integration_Siebel_Agent.exe -r d:\resp.txt
- Finish the installation steps as described in Installing GUI Based DISA. All the user selection and inputs are recorded in the response file D:\resp.txt.
On the agents' desktop computers, perform DISA Silent Mode Installation. In a command-line window, run the following:
Desktop_Integration_Siebel_Agent.exe -i silent -f d:\resp.txt
This command starts the DISA installer in silent mode using the recorded user inputs in the D:\resp.txt file.
Note: Depending on the corporate policy, customers can skip certificate import and use other means to import the certificate into the Trusted Root on agents' desktop computers.To skip certificate import, the recommended install steps for Administrator are:
Run the DISA Installer once; choose Generate Keystore and Certificate in the DISA Certificate panel.
Find and copy disa.jks and disa.der files in the DISA install folder \DesktopIntSiebelAgent.
Record a response file by running the following command:
Desktop_Integration_Siebel_Agent.exe -r d:\resp.txt
Choose Generate Certificate Using Existing Keystore and specify the Keystore Location path to disa.jks, which was copied in the previous substep.
Clear the Import Certificate into Trusted Root check box.
Deploy the disa.der certificate, which was copied in the previous substep to agents' computers by any other means.
To deploy DISA on agents' computers, run the command:
Desktop_Integration_Siebel_Agent.exe -i silent -f d:\resp.txt
The administrator can also modify the variable USER_INPUT_KEY_LOC in the response file and specify the disa.jks location as needed.