Routes and Best Call Hours

This ERD (see the following figure) illustrates how the Siebel Consumer Goods application supports the use of best call hours in the context of retail execution. Simply stated, each external organization or retailer, is part of one or multiple routes which are predefined logical groupings of stores. These routes exist for the purpose of facilitating the visit execution of a mobile field force. To coordinate the most logical order in which these external organizations should be visited, each includes a coordinating best call hour that specifies the time(s) at which the retailer should be visited.

The following table lists the entities in this ERD and their corresponding tables.

Entity	Table
Best Call Hour	S_BEST_CALL_HRS
Organization External	S_ORG_EXT, S_PARTY
Route	S_ACCNTRT