About Rescheduling Appointments on the Dispatch Board
You can reassign or reschedule any activity on the Gantt chart by selecting the activity and then moving the activity, but these activities are not automatically loaded into the Appointment Booking System (ABS).
You can override the drag-and-drop business service to attempt activity loads and provide real-time feedback, but manual and automated scheduling do not combine well. When loading activities into an existing schedule, Siebel Scheduler does not attempt to schedule activities currently in the same time slot because the coding logic for these types of decisions is implemented on only a case-by-case basis. Large numbers of users simultaneously attempting to manually schedule activities (by selecting the Lock Assignment or Lock Schedule check boxes) creates conflicts and a brittle schedule that you cannot easily change if you move people. For more information about these check boxes, see Locking Assignments and Schedules for Activities (End User).