1. Field Service Guide
  2. Adding Drilldowns to the Dispatch Board Gantt Chart

Adding Drilldowns to the Dispatch Board Gantt Chart

You can add drilldowns to the Gantt chart of the Dispatch Board to help streamline navigation to and from this screen. In the following tasks, you configure a drilldown for the Phone field that you added in Displaying Additional Information on the Y-Axis of the Dispatch Board Gantt Chart. For more information about performing configuration tasks with Siebel Tools, see Using Siebel Tools.

To allow users to drill-down on the new Phone field, perform the following procedures:

  1. Creating the Drilldown Object

  2. Creating the Applet User Properties for the Drilldown

  3. Viewing the New Drilldown Object

This task is a step in Process of Configuring the Dispatch Board.