Associating Contacts with Entitlements
In the Contacts view, you can associate the contacts at an account with an entitlement. The records in this view apply when the All Contacts check box (in the Accounts view for the entitlement) is not selected, and the entitlement is valid only for specific individuals.
To associate a contact with an entitlement
Navigate to the Entitlements screen, then the Agreement Entitlements view.
Select an entitlement, and click the Contacts view tab.
Create a new contact record, and complete the fields as appropriate.
Some fields are described in the following table.
Field Comments Last Name
Displays the last name of the contact that you associate with the entitlement.
All Products
Select this check box to indicate the entitlement covers all products.