Creating Warranties
Administrators must create warranties. Then, users can associate warranties with appropriate records.
This task is a step in Process of Administering Warranties.
To create a warranty
Navigate to the Administration - Service screen, then the Warranties view.
Create a new warranty record, and complete the fields as appropriate.
Some fields are described in the following table.
Field Comments Start Date Type
Select the field value in the associated asset record to use as the start date of the warranty coverage for that asset. For example, if the Start Date Type of the warranty is Installed Date, then the installed date of the asset is the start date of the warranty that is associated with the asset.
Duration (Days)
Type the number of days for the warranty period.
Provider
Select the account that provides the warranty. To set up the accounts that appear in the Pick Vendor dialog box for this field, navigate to the Account List view of the Administration - Data screen. In this view, make sure you clear the Account Flag field for the accounts that you set up.
This account is not necessarily the same account that supplies services for the warranty. You can click the Service Provider view tab to associate the warranty with the accounts that supply services for the warranty.
Transferable
Select this check box to indicate the warranty is transferred from a removed asset to an installed asset when recording an asset swap. For more information, see Asset Swaps.
Measurement Type
Select the type of measurement for measuring asset usage for the warranty.
Unit of Measure
Select the unit of measurement for measuring asset usage for the warranty.
Usage Amount
Type the amount of the limitation on asset usage for the warranty. The warranty is no longer valid if the asset usage exceeds this amount.
Parts
Select this check box to indicate the warranty covers the cost of replacement parts.
Labor
Select this check box to indicate the warranty covers the cost of labor.
Expenses
Select this check box to indicate the warranty covers the cost of expenses that field service agents incur.
Transportation
Select this check box to indicate the warranty covers the cost of transportation that field service agents incur.