1. Field Service Guide
  2. Enabling Workflow Policies

Enabling Workflow Policies

Siebel administrators use the following procedure to enable workflow policies.

To enable workflow policies

  1. Navigate to the Administration - Business Processes screen, then the Workflow Policies view.

  2. Make sure that Expiration Date is properly set for all the workflow policies that are not in use.

  3. Query for *ORS*.

  4. Verify that the Expiration Date is not set for these workflow policies.