Charges and Invoices

This chapter describes how to set up and generate charges and invoices for service requests, activities, and agreements. It includes the following topics:

• About Charges and Invoices

• About Lists for Charges and Invoices

• About Processing Logic for Generating Invoices

• Improving Performance and Scalability of Workflows for Charges

• Process of Administering Charges

• Process of Administering Invoices

• Process of Managing Charges

• Process of Managing Invoices

• Workflows for Charges and Invoices