1. Field Service Guide
  2. Pick Tickets and Orders

Pick Tickets and Orders

Pick tickets and orders have the following relationship:

  1. Orders include 1 or more line items.

  2. Order line items can include 1 or more actions (records) in the Siebel database.

  3. One or more actions (with a value of Allocate in the Type field) can have 1 pick ticket.

Although Order ID and Order Item ID do not appear in the Pick Tickets view, these values are located in the Siebel database. S_SHIPMENT_ID and S_ORDER_ITEM_ID are located in the S_ORDPART_MVMT table. S_ORDER_ID is located in the S_ORDER_ITEM table.