Setting Up and Configuring Workflow Processes and Policies

You must perform the procedures in this topic to be able to use real-time synchronization of Service Region, employee, zip code and related data from the Siebel application to Oracle Field Service.

This topic contains the following related information:

• Enabling Workflow Policies

• Shutting down Workflow Monitor Agent:

• Dropping Database Triggers

• Generating Database Triggers

• Configuring Workflow Monitor Agent

• Importing OIC Certificate in Siebel

• Workflows used in the Integration

• Updating Workflow Credentials

This task is a step in Process of Configuring Siebel Field Service Integration to Oracle Field Service