Administering Reserve Codes

You can define a reserve code for a particular reserve to determine how the reserve value is calculated. You can determine whether the reserve has a default value and whether that default value can be overridden. You use the reserve code in the Administration - Insurance screen, then the Loss Codes view as well as in the Loss Details - Auto, Loss Details - Property, and Reserves views in the Claims screen.

This task is a step in Process of Managing Claims.

To add a reserve code

  1. Navigate to the Administration - Insurance screen, then the Reserve Codes view.

  2. In the Reserve Code Administration list, create a new record, and complete the fields described in the following table.

    Field Comments

    Code

    Enter a code.

    Type

    Select the type of reserve:

    • Manual. The value is set at the time of creating the reserve code by the adjuster.

    • Factor. The reserve has a default value.

    • Calculated. The reserve value is computed in real-time by a business service.

    Note: The customer must develop this business service during implementation.

    Factor Value

    Enter the default value for a reserve of type Factor. The reserve will have this value when it is opened.

    Allow Override?

    Whether the adjuster can override a default reserve value.