Specifying the Best Time to Call

A contact can have more than one address. Using the Addresses view, end users can enter the best times to call on a contact based on a selected address. Entering information in this view automatically populates other views such as the PreCall view. For more information about:

• Creating addresses, see the addresses field description in Creating a Contact.

• Using the PreCall view, see Viewing Pre-Call Information.

This task is a step in Process of Managing Contacts.

To specify the best time to call on a contact

1. Navigate to the Contacts screen, then the Contacts List.

2. In the Contacts list, select a contact and drill down on the Last Name.

3. Click the Addresses tab.

4. In the Addresses list, select an address.

5. In the Best Times list, create a new record and complete the necessary fields.