Defining Loyalty Member Classes
The Member Class picklist is used for classifying members. Typical values can be Agency, Customer, Salesperson.
To define Loyalty classes
Navigate to the Administration - Data screen, List of Values view.
Query for the Type LOY_MEM_CLASS.
Edit the records of this type so there is one record with each of the display values that you want for member classes.
Click Clear Cache.
Note: New values do not go into effect unless you click Clear Cache.