About Asset-Based Ordering
Asset-based ordering allows companies to:
Generate asset records from orders
Create quotes for new products and services using existing assets
Create quotes to modify existing products and services
Modify in-process orders that have been submitted for fulfillment
Suspend, resume, or discontinue an existing service
Have visibility into the asset life cycle during customer interactions
Asset-based ordering is included with Siebel Order Management, but it must be activated separately, as described in Setting Up Asset-Based Ordering.
Because asset-based ordering is based on workflows and business services, you can customize it to suit your business model. For more information, see Workflow Reference for Employee Asset-Based Ordering.
The following figure shows the cycle of events for asset-based ordering.
