Updating Opportunities from Quotes

When a quote is associated with an opportunity, an end user can update the opportunity with new quote information. When an end user updates the opportunity, information is updated in the Products and Revenues tab. The revenue associated with the quote is transferred to the opportunity listed in the quote’s Opportunity field. It is important to keep opportunity information updated in this way in order to maintain accurate forecasts and charts.

Clicking Update Opportunity deletes only lines associated with the corresponding quote. For example, a monitor appears in two separate quotes, and Update Opportunity is run for both quotes, so the monitor appears twice in the products for the opportunity. If you go to one of the quote line items, delete the monitor line item, and click Update Opportunity, then only the opportunity product and revenue line associated with that quote line item is deleted.

If you do not see the quote number associated with an opportunity product, then use the Update Opportunity method from the menu for the association to happen.

Note: If you are using multiple price types, then updating an opportunity from a quote only creates revenue records for one time charges. It does not create multiple revenue records for recurring charges. This feature works differently in industry applications, as described in the topic about updating opportunities from quotes in Siebel Order Management Guide Addendum for Communications.

Caution:

Before updating an opportunity from a quote, verify that the associated price list is available for the quote. If the price list is not available, then the product is deleted from the opportunity.

To update an opportunity from a quote

1. Navigate to the Quotes screen, and then the Quotes List view.

2. In the Quotes list, select the desired quote.

3. In the Quotes form, from the menu, select Update Opportunity.