Web Services Used by Order to Cash

This section lists Siebel Web Services that are available for customer management integration, which you can configure using the instructions in subsequent sections.

Integration uses the following inbound Siebel Web Services:

• SWICustomerParty

  • Operation Name: SWICustomerPartyInsertOrUpdate

  • Request Schema: SWICustomerPartyInsertOrUpdate_Input

  • Response Schema: SWICustomerPartyInsertOrUpdate_Output

• SWICustomerParty

• SWICustomerPartyQueryByExample

  • Request Schema: SWICustomerPartyQueryByExample_Input

  • Response Schema: SWICustomerPartyQueryByExample_Output

• SWICustomerParty

  • Operation Name: SWICustomerPartySynchronize

  • Request Schema: SWICustomerPartySynchronize_Input

  • Response Schema: SWICustomerPartySynchronize_Output

• SWICustomerParty

  • Operation Name: SWIMergeServices

  • Request: SchemaSWIMergeServicesMerge_Input

  • Response Schema: SWIMergeServicesMerge_Output

The following events trigger Siebel Web Services:

• Account Updated

  The Siebel application calls the SyncCustomerSiebelEventAggregator service with an AccountUpdatedABM.

• Contact Updated

  The Siebel application calls the SyncCustomerSiebelEventAggregator service with a ContactUpdatedABM.

• Address Updated

  The Siebel application calls the SyncCustomerSiebelEventAggregator service with an AddressUpdatedABM.

Integration uses the following outbound Siebel Web Services:

• CalculateShippingChargeSalesOrderSiebelReqABCSImpl

• CheckATPSalesOrderSiebelReqABCSImpl

• ConfiguratorUserLangSiebelAdapter

• CreditCheckSalesOrderSiebelReqABCSImpl

• FetchAccountSiebelReqABCSImpl

• FetchContactSiebelReqABCSImpl

• MatchAccountSiebelReqABCSImpl

• MatchContactSiebelReqABCSImpl

• PaymentAuthorizationSalesOrderSiebelReqABCSImpl

• ProcessQuoteSiebelJMSProducer

• ProcessSalesOrderSiebelJMSProducerV2

• RequestProductStructureSiebelJMSProducer

• SyncCustomerSiebelEventAggregator

• ESB_ConfiguratorCopyConfigEbizAdapter_Service