Associating the Service Product with Covered Products

When the end user creates a quote or order for products that are covered by this service, the end user must associate the service with one or more products. The price adjustment for the service depends on the primary product. For more information about how an end user creates a quote or order, see Siebel Order Management Guide.

To associate a service with covered products

1. Create a quote or order as described in Siebel Order Management Guide.

2. Add the service product as a line item of the quote or order.

3. Click the Assets view tab.

4. In the Assets list, add records and in the Asset # field, select the products covered by this service.

5. In the Asset record of the primary product covered by this service, select the Primary check box.

   The price adjustment for the service depends on the primary product.