About Single-Organization and Multiple-Organization Access Control

Depending on the type of data, you can associate one or more organizations to individual data. The user can see data that is associated with the user’s active organization. For example, in the All Service Requests view, a user can see all the service requests associated with the user’s active organization.

For data that can be associated with multiple organizations, one of the organizations is designated as the primary organization. The primary organization is a factor in suborganization access control, but not in multiple-organization access control.

The information in the following table lists data on which you can apply organization access control and indicates, for some of the most commonly used Siebel objects, whether a single organization, or multiple organizations, can be associated with the data.

Object Type

Object

Relationship

Customer data

Account

Multiple

Customer data

Competitor

Multiple

Customer data

Contact

Multiple

Customer data

Forecast Series

Multiple

Customer data

Household

Multiple

Customer data

Marketing Event/Activity

Multiple

Customer data

Opportunity

Multiple

Customer data

Order

Multiple

Customer data

Partner

Multiple

Customer data

Product Defect

Multiple

Customer data

Project

Multiple

Customer data

Quote

Multiple

Customer data

Service Request

Multiple

Customer data

User List

Multiple

Referential data (includes master data)

SmartScript

Multiple

Referential data (includes master data)

Literature

Multiple

Referential data (includes master data)

Price List

Multiple

Referential data (includes master data)

Cost List/Rate List

Multiple

Referential data (includes master data)

Period

Single

Referential data (includes master data)

Product

Multiple

Referential data (includes master data)

Catalog

Not Applicable (catalogs use access-group access control)

Administrative data

Employee

Multiple

Administrative data

Division

Single

Administrative data

List of Values Type

Multiple

Administrative data

List of Values

Single

Administrative data

Position

Single

Administrative data

Responsibility

Multiple

Note: Customizable products that you create with Siebel Configurator include some exceptions to organizational access rules. For information about customizable product visibility, see Siebel Product Administration Guide.

All (but not All across) is frequently in the title of views applying single- or multiple-organization access control. For example, the All Contacts view applies single-organization access control, and the All Product Defects view applies multiple-organization access control. However, All does not always imply single- or multiple-organization access control. Some All views apply All access control. For example, the All Service Requests view applies All access control.

A business component’s view modes determine whether single-organization or multiple-organization access control can be applied in a view that is based on the business component.

  • To have single-organization access control available, a business component must have a view mode (typically Organization) of owner type Organization with an entry in the Visibility Field column (instead of the Visibility MVField column).

  • To have multiple-organization access control available, a business component must have a view mode (typically Organization) of owner type Organization with entries in the Visibility MVField and Visibility MVLink columns (instead of the Visibility Field column).

For information about All access control, see About All Access Control. For information about business component view modes, see Viewing Business Component View Modes.

Related Topic

Access Control Mechanisms