About the Active Session Timeout Value Parameter

The Active Session Timeout Value parameter is the time, in seconds, from the user’s last browser request until the user’s connection times out. The following table offers guidelines for setting this parameter.

Session Type	Condition	Recommended Setting
Anonymous session	Large numbers of users logging in within a short period of time (login spikes) Frequent logins and logouts	Greater than 30 minutes.
Guest	Long intervals between user actions Login view is used for logins Logout occurs on a logout view	Greater than 30 minutes. Less than 5 minutes. Less than 5 minutes.
Regular	Employee applications Customer applications High security requirements High continuity (low interaction) with the browser Lightly loaded system	Greater than 30 minutes. 1-15 minutes. Less than 5 minutes. Greater than 30 minutes. Greater than 30 minutes.

The types of session timeouts mentioned in the table refer to session inactivity. That is, if session timeout is set to 3600 seconds, then it requires one hour of session inactivity for that session to time out. Session inactivity means no request is made to the Siebel Server on that session. Any act that sends a ping request to the Siebel Server, such as sending notifications, resets the session timeout period. If the update interval is less than the Active Session Timeout Value set in the Siebel Application Interface profile, then the session never times out.

If you use the Siebel Portal Framework to implement portal views, then note that the Siebel application times out if user activity in the portal view exceeds the time that is specified by Active Session Timeout Value. Note also that, by default, portal views send a ping status request to their server every 120 seconds (2 minutes) to keep their session alive. For more information about the Siebel Portal Framework, see Siebel Portal Framework Guide.