Setting Up Divisions

This topic describes how to set up divisions.

To set up a division

  1. Navigate to the Administration - Group screen, then the Internal Divisions view.

    The Internal Divisions view appears.

  2. In the form, add a new record and complete the necessary fields.

    Some fields are described in the following table.

    Field

    Guideline

    Parent Division

    If this division is a subdivision, select the parent division. This allows a division to be associated with another division.

    Organization Type

    Indicates the type of organization, which controls where in the application a division will appear for selection purposes.

    For example, divisions with Organization Type set to Service appear for selection in the Group field on the Service screen, Service Requests view.

    Organization Flag

    When selected, indicates that the division is also an organization. The division is copied into the Organization view.