Setting Up Divisions
This topic describes how to set up divisions.
To set up a division
Navigate to the Administration - Group screen, then the Internal Divisions view.
The Internal Divisions view appears.
In the form, add a new record and complete the necessary fields.
Some fields are described in the following table.
Field
Guideline
Parent Division
If this division is a subdivision, select the parent division. This allows a division to be associated with another division.
Organization Type
Indicates the type of organization, which controls where in the application a division will appear for selection purposes.
For example, divisions with Organization Type set to Service appear for selection in the Group field on the Service screen, Service Requests view.
Organization Flag
When selected, indicates that the division is also an organization. The division is copied into the Organization view.