Determining Whether Steps Contain Unacceptable Errors

There are two types of unacceptable errors:

• The Upgrade Wizard could not complete a step due to an error and exited. You can locate these errors by checking the Status field on the Steps/Errors Summary page. If the Status of a step is Incomplete, then the step contains an unacceptable error.

• The Upgrade Wizard encountered an unacceptable error but was able to complete the step. You can locate these errors by examining the detailed information for each step.

To determine whether steps contain unacceptable errors

1. If summary.html is not already open in your browser, then navigate to siebsrvr\log, and locate the subdirectory for the upgrade process you want to review.

2. In the desired upgrade process directory, click summary.html to open the file in a browser.

3. On the summary.html home page, Upgrade/Install Log File Navigation Page, locate the Step/Error column in the table, and click the Steps/Errors link.

   The Steps/Errors Summary page displays.

4. In the Name column, click the name link.

   The detailed information for the step displays. An alternate method is to use the slide bar to browse down through the detailed information listing for all the steps.

5. IBM DB2 and Oracle Database: In the detailed information for each step, check the Errors item.

   If the value for Errors is None, then the step has no unacceptable errors.

   If table lists one or more errors, then these errors are unacceptable and must be corrected. Click the links to the log files to obtain more information about the errors.

6. Microsoft SQL Server: In the detailed information for each step, check the Errors item.

   If the value for Errors is None, then the step has no errors.

   If there is a table or a link to a table listing errors, then do the following:

   1. Open the errors.xls spreadsheet:

      Windows: DBSRVR_ROOT\DATABASE_PLATFORM\errors.xls

      UNIX: DBSRVR_ROOT/DATABASE_PLATFORM/errors.xls

      If an errors.rtf (Windows) or errors.txt (UNIX) file is present, then you can use either of these files. They contain the same content as errors.xls. The errors file lists benign errors that do not need to be corrected.

   2. Compare the errors listed in the Logparse summary.html file to the list of acceptable errors documented in the error file.

      The log files generated by Upgrade Wizard appear in the errors file as upgwiz1.log, upgwiz2.log, incrementing for additional log files.

   3. If you find the error in the errors file, then the error is acceptable and no action is required.

      If you find an error that is not listed in the errors file, then the error is unacceptable. You must correct the condition that caused the error.

If you cannot resolve an unacceptable error, then contact Oracle Global Customer Support. Do not proceed with the upgrade.