Upgrade the Servers

Verify that you have identified all of the Siebel releases that are required for the upgrade. Along with the current release, also install the latest Siebel CRM monthly update. For more information on server upgrade and installation, see Siebel Installation Guide. See also the Certifications tab on My Oracle Support.

Caution: Do not install a new Siebel database as part of upgrading the Siebel Enterprise.

To perform the following steps, see Siebel Installation Guide:

  1. Upgrade the Siebel Gateway, Siebel Servers, and Siebel Application Interface.

    For information on upgrading these Siebel Enterprise components, see Siebel Installation Guide. The modules named are for the current release.

  2. Install the Siebel Database Server files on the Siebel Server you will use to perform the upgrade. You only need to install the database server files for the database type that you are upgrading.

    Note: You need only to install a new Siebel Server instance if you are using a different computer from that on which you performed the Test Upgrade. If you are using the same Siebel Server installation as for the Test upgrade, then the existing files can be leveraged instead.
  3. Install language packs for your currently deployed languages and any new languages.

  4. If you have customized the configuration of enterprise components, such as Siebel Servers, then you can run a script to migrate configuration parameters to the upgraded Siebel Enterprise. (Do not perform this step for a migration installation, which is described in Siebel Installation Guide.)