Copying Templates and Template Items

When you copy a template, you must specify a new name for the new template. As appropriate, you can modify existing settings such as the delivery profile, specify different template text, or add template items. No template items are automatically associated with the new template.

When you copy a template item in a template, the copy is identical to the template item that you copy, except that its sequence number is one higher than the highest sequence number for all the other template items. As appropriate, you can modify existing settings. For example, you can specify a different file or literature item, change whether the content in the template item appears in the message body, or change the value-substitution settings.

Note: Copying a communications template created for use with one channel type and modifying the template for use with another channel type might not always work as intended.