Enabling Smart Character Set
The following activities automatically use the same character set as the inbound email:
Auto Response
Auto Acknowledgement
Server Request Reply
Note: The MIME_CHAR_SET field in the S_EVT_MAIL table stores the incoming
or outgoing character set.
When you manually enable the Smart Character Set feature, you define the character set for all outbound email using the profile.
To enable Smart Character Set
Navigate to the Administration - Communications screen, then the Communications Drivers and Profiles view.
In the Communications Drivers list, select Internet SMTP/POP3 Server or Internet SMTP/IMAP Server.
Click the Driver Parameters view tab.
In the Charset parameter, enter a value.
For information about supported character sets, see 1513102.1 (Article ID) on My Oracle Support.