1. Email Administration Guide
  2. RFC Standards That Siebel CRM Is Compliant With

RFC Standards That Siebel CRM Is Compliant With

The Internet SMTP/IMAP Server and Internet SMTP/POP3 Server drivers are provided with Siebel CRM and can be integrated with many third-party email servers. For more information about support for third-party email servers and related products, see the Certifications tab on My Oracle Support and see the third-party vendor documentation. For information about using the Internet SMTP/IMAP Server or Internet SMTP/POP3 Server driver to integrate Siebel CRM with email servers, see Managing Integrations with Email and Fax Servers.

Siebel Email Response supports email servers that comply with certain RFC (Request for Comments) standards. The Internet SMTP/IMAP Server and Internet SMTP/POP3 Server drivers are compliant with the following RFC standards:

  • 1894: delivery status notification

  • 1939: POP3 (Internet SMTP/POP3 Server driver only)

  • 2045 - 2049: MIME

  • 2821: SMTP

  • 2822: text message syntax

  • 3207: SMTP session encryption using SSL

See also the Certifications tab on My Oracle Support.

Note: Configure your email servers appropriately to work with Siebel applications. For example, for security reasons, your SMTP server might restrict from which originating computers outbound email messages can be relayed. In this scenario, you must configure the SMTP server to allow message relay from the Siebel Server computers running the Outbound Communications Manager server component.