Importing an iHelp Item

Complete the following procedure to import an iHelp item.

To import an iHelp item

1. Navigate to the Administration - iHelp screen, then the All iHelp Items view.

2. Click the cogwheel icon, and select Import iHelp Item Definition.

3. Browse for the iHelp item XML file and click Import.

   If an iHelp item of the same name already exists, then the imported iHelp item is imported as a new version of the item.

   After import, the iHelp Items list is filtered to show only the newly imported item.

   Note: Responsibility information and access group information are not exported or imported.