Restricting User Action Recording to Specific User or Responsibility

You can restrict user action recording to specific users or user responsibility. The examples in the following procedure show you how to restrict user action recording.

To restrict user action recording to specific users or responsibility

1. Navigate to the Administration - Runtime screen, then the Action Sets view.

2. In the Action Sets list, query for the recording: Recording.

   The following use case scenarios are for illustrative purposes only. There are multiple ways to write Siebel expressions.

   • Use Case 1: To enable Unit Mode recording for all users:

     • Select the Unit Mode action and set the value for the Unit Mode profile attribute to TRUE.

     • Select the Bulk Mode action and set the value for the Bulk Mode profile attribute to FALSE.

   • Use Case 2: To enable Bulk Mode recording for all users:

     • Select the Unit Mode action and set the value for the Unit Mode profile attribute to FALSE.

     • Select the Bulk Mode action and set the value for the Bulk Mode profile attribute to TRUE.

   • Use Case 3: To enable Unit Mode and Bulk Mode recording for all users:

     • Select the Unit Mode action and set the value for the Unit Mode profile attribute to TRUE.

     • Select the Bulk Mode action and set the value for the Bulk Mode profile attribute to TRUE.

   • Use Case 4: To enable Unit Mode recording and restrict recording based on the Test Administrator user responsibility:

     • Create a Test Administrator responsibility and add some users to the responsibility.

     • Select the Unit Mode action and set the value for the Unit Mode profile attribute to TRUE, then add the following conditional expression:.

       InList('Test Adminstrator',GetProfileAttrAsList('User Responsibilities'))

     • Select the Bulk Mode action and set the value for the Bulk Mode profile attribute to FALSE.

     This enables user action recording (where the camcorder will be visible) only for those users who have the Test Administrator responsibility.

   • Use Case 5: To enable Bulk Mode recording and restrict recording based on the Test Administrator user responsibility:

     • Create a Test Administrator responsibility and add some users to the responsibility.

     • Select the Unit Mode action and set the value for the Unit Mode profile attribute to FALSE.

     • Select the Bulk Mode action and set the value for the Bulk Mode profile attribute to TRUE, then add the following conditional expression:

       InList('Test Adminstrator',GetProfileAttrAsList('User Responsibilities'))

     This enables Bulk Mode recording only for those users who have the Test Administrator responsibility.