About Configuring Siebel Assignment Manager to Copy Columns

Siebel Assignment Manager allows you to copy position- and employee-specific columnar data so that you can replace one position or employee with another and have the position or employee data stay intact. For example, you might have a sales representative who has been working on an account or contact for several days but find that you need another person to take on that work.

To enable this feature, first configure an assignment object's user properties so that Assignment Manager can find the lists of columns in the position or employee team tables. Then, you submit a component job request so that Assignment Manager retains the position- or employee-specific data in the team table for the new person. During assignment processing, the data from one position (or employee) is copied to the extension columns for the new position (or employee) before deleting the original position (or employee).

The logic that Assignment Manager uses to copy position- or employee-specific data is as follows:

1. Checks to see whether the position or employee already exists in the account team.

   • If yes, then do nothing

   • If no, then skip to the next step

2. Searches to find one of the following:

   • Any positions with position-specific data for the same rule group (or list of rule groups when merging sales forces) on the team.

   • Any employees with employee-specific data for the same rule group on the team.

3. If:

   • No, then do nothing

   • Yes, then do one of the following:

     • Find the position record that has the latest updated position-specific data, copy that position's data, and assign it to the new position.

     • Find the employee record has the lasted updated employee-specific data, copy that employee's data, and assign it to the new employee.