Adding Dynamic Candidate Teams to Assignment Rules
You can add dynamic candidates teams (position or employee) or organization dynamic candidate teams to assignment rules. You can use either the predefined dynamic candidate teams provided in the application or create your own teams using Siebel Tools.
This task is a step in Process of Defining Assignment Rules as well as Process of Defining Dynamic Candidates.
Use one of the following procedures to add predefined dynamic candidate teams to your assignment rules.
Note: If you plan to create you own dynamic candidate teams, then
you must use Siebel Tools to configure the teams before implementing
the following procedure. For more information about configuring dynamic
candidate teams, see Configuring Assignment Objects for Dynamic Candidates.