Adding an Organization Dynamic Candidate Team to an Assignment Rule
Use the following procedure to add an organization dynamic candidate team to an assignment rule.
To add an organization dynamic candidate team to an assignment rule
Navigate to the Administration - Assignment screen, and then the Assignment Rules List view.
In the Assignment Rules list, drill down on the assignment rule for which you want to add a dynamic team.
Click the Organization Candidates Source drop-down list and choose one of the following:
All Organizations
From Rule
Any team that you predefined using Siebel Tools