Defining Server Key Mappings for Assignment Rule Groups
This topic is part of About Assignment Rule Administration.
This topic explains how to define server key mappings for assignment rule groups. You can at any time change a server key mapping to another rule group or another Siebel Server.
To define a server key mapping
Navigate to the Administration - Assignment screen, and then the Server Key Mappings view.
In the Assignment Server Key Mappings list, click New.
In the new record, click in the available fields to enter relevant information.
The following table shows the predefined fields.
Field |
Description |
---|---|
Siebel Server Name |
The name of the Siebel Server that is running that instance of Assignment Manager. This field does not represent the computer name. For more information about Siebel Servers, see Siebel System Administration Guide. |
Assignment Rule Group |
The assignment rule group that you want to associate with a particular Siebel Server running Assignment Manager. |
If you want to exclusively mark certain rule groups for use with server key mappings, then you can set the Key Based flag to TRUE for these rule groups (using the Key Based list column on the Rule Groups List view). These rule groups are not loaded by any Assignment Manager component operating in default mode. For more information about rule group usage, see Creating Assignment Rule Groups.