Requirements for Configuring Assignment Manager

Before you can successfully configure Assignment Manager, you must have a thorough understanding of how to use Siebel Tools, Assignment Manager, and the Siebel Data Model. Also familiarize yourself with the basics of the underlying Siebel Business Applications architecture.

For information about:

  • Siebel Tools functionality, see Using Siebel Tools and Configuring Siebel Business Applications.

  • Siebel Business Applications architecture, see Siebel Deployment Planning Guide.

  • Workflow Manager functionality, see Siebel Business Process Framework: Workflow Guide. (Assignment Manager object types are related to Workflow Manager object types.)

  • Siebel Data Model, see Siebel Data Model Reference on My Oracle Support.