Scenarios for Using Multitiered Assignment with Sales Assignment Rules

This topic gives one example of how multitiered assignment can be used with sales assignment rules. You might use multitiered assignment differently, depending on your business model.

Multitiered assignment is a logical assignment feature that considers the relationships between people and organizations before assigning an object, which makes this feature well-suited to sales organizations. To activate multitiered assignment, you must first use Siebel Tools to configure assignment objects. Then, after assignment objects are configured, multitiered assignment can function in various modes.

The following scenarios show how multitiered assignment functions in various modes. Each scenario is based on the same sales opportunity and the same assignment rules.