Managing Collection Correspondence Administration

The information captured in the Correspondence Administration view can be used to automate the cure process. Associated with the financial account, the Collections Correspondence Administration view provides the ability to select and automatically generate predefined correspondence utilizing defined templates and selection criteria.

To set up correspondence rules

1. Navigate to Administration - Collections, then the Correspondence Administration view.

2. In the Correspondence list, click New and complete the necessary fields.

   Some fields are described in the following table.

   Fields	Example
   Name	CA_Rule1
   State	CA
   Type of Letter	Cure
   Asset Finance	Select any value from the pop up applet
   Cure Length	15
   Cure Comments	Letter sent only once
   Bankruptcy	Active
   Recipient	Holder
   Template	Template for Cure