Confirming that Workflows Are Active
Use the following steps to confirm that all C/OM workflows are active.
To confirm that workflows are active
- Navigate to the Administration - Business Process screen, Workflow Deployment, and then the Active Workflow Processes view. 
- In the first applet, perform one of the following actions: - Query for SIS*,Pri*,PSP*,ISS*,Elig*,eSales* 
- Query for the following groups: Eligibility & Comp, Asset Based Ordering, Pricer, eSales, Product Promotions, Configurator, C/OM UI Processes, CUT eSales (for SIA, not for HOR), Product Recommendations. 
 
- Confirm that all the workflows are active.