Creating a Work Order in Siebel Communications (End User)
End users can create work orders.
To create a work order
- Navigate to the Work Orders screen, then the Work Order List view. 
- Add a record, and complete the necessary fields in the record and the More Info form. To access more fields, click the show more button in the form. - Some fields are described in the following table. - Field - Comments - Account - Select the master account for the work order. The field for the account number is automatically populated when you select a value in this field. - Last Name - Select the name of the contact for the work order. - Order - Select the sales order associated with the work order. - Provider - Select the vendor for the work order. - Address - Displays the address of the account.