Viewing Usage Details in Siebel Communications (End User)
End users can view usage details for an invoice.
To view usage details
- Navigate to the Accounts screen, then the Accounts List view. 
- Drill down on the name of the account. 
- Click the Billing Portal view tab. 
- Scroll down to the Additional Info list. 
- Drill down on the usage detail of a record. - The Usage Detail list appears with the Usage History list. 
- In the Usage History list, select the data you want to view from the drop-down list.