Starting a Call

To start a call, complete the following procedure.

To start a call

1. Tap Side Menu and then tap Calls Items to display the following:

   • Call details and activities in the main pane.

   • Summary call details and a second level navigation list in the side pane.

2. Navigate to the call that you want using the navigation arrows in the main pane.

   All activities for the call appear after the call details in the main pane.

3. Tap the Start button in the main pane to record the start date and time for the call.

4. Review all related information for the call and update the information as required.

   For more information about call related information, see Displaying Call Details (Siebel Consumer Goods).