About Using the Oracle Data Quality Address Validation Server

You can use the Oracle Data Quality Address Validation Server to cleanse data on account, contact, and prospect data from the UI in your Siebel application, or by running a batch job in Siebel CRM. You can also cleanse the data in EAI mode by sending in the address data in Simple Object Access Protocol (SOAP) format.

When you enter a new address using the contact or account screen in your Siebel application, all address data is validated, cleansed, and standardized before being committed to the Siebel database. If the address cannot be validated, then the address is standardized by using the Upper, Lower, or Camel case (depending on Oracle Data Quality Address Validation Server configuration). In addition, the account name, contact name, and other attributes are standardized.

When new contacts, accounts, or addresses are entered into Siebel CRM through a batch job, address standardization is applied before committing any records to the Siebel database.

In all cases:

• The Oracle Data Quality Address Validation Server evaluates and modifies the record according to configuration.

  Oracle Data Quality Address Validation Server returns an address validation flag and the validation status.

• The Siebel database is then updated with the cleansed data, which has been formatted and standardized with address validation.

• In the Siebel application, the updated cleansed record is displayed on the UI.

For more information about Oracle Data Quality Address Validation Server installation and configuration, see Process of Installing the Oracle Data Quality Address Validation Server and Configuring Siebel CRM for the Oracle Data Quality Address Validation Server.