CUT Get Trouble Ticket Data Workflow

This workflow retrieves trouble ticket data fromSiebel Energy to respond to a request from an external application. The external application calls this workflow using the available Siebel object interfaces. The external application retrieves the data from Siebel Energy directly, using this workflow as an API.

Workflow Description

This workflow performs the following actions:

1. Get Trouble Ticket Data. This step uses the Query method of the EAI Siebel Adapter business service and the CUT Sample Trouble Ticket IO.

2. Convert to XML. This step uses the Integration Object Hierarchy to XML Document method of the EAI XML Converter business service.