Entering Bank Information in Siebel Energy
A utility company might want to maintain a master list of verified, valid bank information and configure the Siebel application to display this bank information to users as a constrained list of values. This method can prevent users from capturing invalid Billing Profile information from customers.
A drop-down list of bank information in the Billing Profile displays the records that are entered in the Banks view of the Administration - Data screen. This topic describes how to enter the bank data manually.
To enter bank information in Siebel Energy
Navigate to the Administration - Data screen, then the Banks view.
Add a new record, and complete the necessary fields.
Some fields are described in the following table.
Field Comments Bank Name
Type the name of a bank in which customer funds are deposited.
Bank Routing Number
Type the routing number used for direct debit from the bank branch.
Bank Branch
Type a bank branch from which debits are withdrawn.