Viewing Service Requests for a Premises in Siebel Energy (End User)
End users can view service requests associated with a premises.
To view a service request associated with a premises
Navigate to the Premises screen, then the Premises List view.
Drill down on the address of the premises.
Click the Service Requests view tab.
The Service Requests view contains an Accounts list and a Service Requests list.
In the Accounts list, select an account.
In the Service Requests list, select a service request.
To view more information about the service request, drill down on the service request number of the service request.