Getting Started

This chapter lists the applications administration tasks that are specific to Siebel Events Management. Use this chapter in combination with Siebel Applications Administration Guide.

This chapter contains the following topic:

Administrative Setup Tasks

You can use this manual and the Events Management software interface as a general guide to accomplishing your business tasks; however, be aware that you may need to make some adjustments to the order in which you enter data and the ways in which you use Events Management software capabilities.

Siebel Applications Administration Guide covers the setup tasks that are common to all Siebel Business Applications, such as using license keys, defining employees, and defining your company’s structure. It also provides the information you need to implement, configure, and monitor the Siebel sales, service, and marketing products and to perform data administration and document administration tasks.

Note: Some tasks discussed in this chapter replace the corresponding ones in the Siebel Applications Administration Guide, whereas others are additional tasks. It is recommended that you review the table in Administrative Setup Tasks before following the procedures in the Siebel Applications Administration Guide.

This guide assumes that you have already installed or completed the upgrade of Siebel Events Management. If you have not, go to the Installation/Upgrade section of the Siebel Bookshelf CD-ROM and click the links to the guides that are relevant to your company’s implementation.

The Siebel Database Server installation script creates a Siebel administrator account that can be used to perform the tasks described in this guide. For more information, see Siebel System Administration Guide and theSiebel Installation Guide

Caution: Do not perform system administration functions on your local database. Although there is nothing to prevent you from doing this, it can have serious results, such as data conflicts, an overly large local database, or a large number of additional transactions to route.