Creating the Admin - Cancellation Promotion

Use this procedure to create the promotion.

To create the Admin - Cancellation promotion

  1. Navigate to the Loyalty Promotions Administration screen.

  2. Add a new record to the Promotions list, entering the values in the following table.

    Field Value

    Name

    Admin - Cancellation.

    Always Apply

    Y.

    Apply To

    Cancellation.

    Admin

    Select the Admin check box.

    Program

    Enter the name of the program.

    Partner

    Enter the partners for the program.

    Product Inclusion

    All Products.

    Point Limit Type

    Unlimited.

    Promotion Start

    Enter one day before today’s date.

    Promotion End

    Leave this field blank, because you do not want the admin promotion to expire.

  3. Click the Promotion Number (#) field’s hyperlink.

  4. Click the Rules view tab.

  5. Create a rule for this promotion:

    1. Add a new record to the Rules list, entering the values in the following table.
      Field Value

      Sequence

      1

      Name

      Invoke Cancel Action

      Apply To

      Transactions

    2. Click the Name field’s hyperlink.
    3. Click the Actions view tab.

    4. Add a new record to the Actions list, entering the values in the following table.

      Field Description

      Sequence

      1

      Name

      Invoke Cancel

      Type

      Cancel Transaction

    5. Add another new record to the Actions list, entering the values in the following table.
      Field Description

      Sequence

      2

      Name

      CancelTxnAttributes

      Type

      Invoke Custom Action

      Method

      CancelTxnAttributes

    6. Add another new record to the Actions list, and enter the values in the following table.
      Note: This step is required if your loyalty program receives retroactive transactions.
      Field Description

      Sequence

      3

      Name

      RTC Manual

      Type

      RTC Manual